Wrong part shipped - Not corrected
I ordered a UnderCover Armor Flex Hard Folding Tonneau Cover from Real truck. The cover was delivered on time. However the bulkhead seal they sent was too short. I contacted customer service. No one answered so I left a message. I also emailed them about the issue and included pictures. I received email saying they were opening a ticket. A couple of days later the sent another email saying they were closing the ticket. However they did not offer a solution my issue. Real truck did nothing to correct their shipping the wrong seal causing me to have to buy a seal from someone else.
Date of experience: August 21, 2024
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