Raised prices and cut services
I purchased an annual Geek Squad Total protection plan for my computer, TVs, electronics etc. Before COVID this was a great deal at $99 a year. Now it’s $179 a year and they no longer have the same support of the past. Raised prices and cut services. So typical of all the truly crappy companies. I plan to get refunded and never purchase another item from Best Buy again!
Date of experience: September 28, 2024
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