Great customer service!
Cannot fault the nkuku customer service. My package arrived damaged & open. The item had a mark on the base. I was offered a monetary discount or the option to return at no extra delivery cost. Given I had waited 3 years to purchase this tree as it always sell out quickly I opted to keep the tree at the discounted price. I believe the damaged was caused in transit therefore would fully recommend nkuku as a fabulous company I love the quality and exclusivity of the products.
Date of experience: September 19, 2024
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