You will never get your order
I placed an order back in March of 2024. It is now almost October and my order was never even shipped. I’ve spoken to Isabel in customer service, who has only made excuses for the slow dispatch. She said they were behind on sending out orders because of their 30% off sale (which it seems like there’s ALWAYS a 30% off sale, so no excuse there), and then said that my package was lost and they’d send out another one. Finally she tried to blame USPS for losing my package. This company creates tracking numbers for orders without ever shipping anything out, so that they can blame USPS when you never get your order. It’s absolutely crazy. I ordered from them a couple times back in 2020 with no issues whatsoever. I don’t know what happened to Magick.com, but it’s now a complete scam. Don’t ever buy from them!
Date of experience: March 24, 2024
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