Warning to anyone flying British…
Warning to anyone flying British Airways don’t take luggage with you they won’t bring it to your destination. They prioritise cargo luggage over passengers suitcases. Now left with no children’s clothes, our meds are in those bags, along with everything else you count as a necessity when going away! Absolutely disgusted! The manager at Heathrow Airport is a jumped up road man who thinks he can just shout his mouth off at customers instead of informing us of the truth, that they left our bags behind because someone else’s cargo paid them more! They lied to us and told us it had been for security screening when they knew damn well it hadn’t been boarded. I feel a full refund coming on! Absolutely outrageous! Appalling service!
Date of experience: 17 September 2024
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