Birdeye helps companies keep their customers happy so their customers can market to them. It's that simple. More than 50,000 businesses in all industries believe that it will allow them to see and control customer feedback from all channels, and use that feedback to better understand customers, improve their operations, and influence purchasing decisions. It monitors reviews, social channels and surveys in one place. Birdeye promotes authentic reviews on the web to reach more potential customers and drive more traffic. It delves into natural language processing (NLP) feedback, identifies the root causes driving customer sentiment, and makes improvements where they are important. With it, it's easy to get more feedback, more insights, and more loyal customers.
See What People are Saying on Trustpilot