Buyers Beware
I'm a long-time customer of Proper Cloth and the Apposta site would pop up every time I searched on Proper Cloth so I decided to give Apposta a try. I found a fabric that I liked and that was priced at $183 USD so I proceeded to purchase it. When i got to the check-out the fabric price increased to $215. Thinking I made a mistake, I went back to check and the $183 price was correct so I took a screen shot of it and sent Apposta an email showing the screenshot of the pricing, as my shirt remained in my cart. It took 2 subsequent emails to them and 4 days for them to get back to me only to tell me it was an issue of daily USD to Euro conversions. Sure enough when I went back online after 4 days they had changed the price to the higher value; I presume they needed 4 days for their web team to change the pricing to match. And by the way, the daily USD to Euro conversion does not fluctuate 18%! Very sad that a company has to stoop this low to solicit sales using bait-and-switch tactics like this.
Date of experience: September 23, 2024
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