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When you start the transfer, they say money will be there in your account within 2-3 days.
However this company didn't know the definition of 2-3 days.
I initiated a transfer on July 16 and today is July 26, no trace of money. Since Monday poor customer service is saying within 1-2 days your transfer will be completed.
I need to pay credit card bill and EMI.. they don't understand timelines at all.
Really bad experience of sending money with this company

Date of experience: July 26, 2024

Quick response times, good customer service. It's easy to update if a customer is an existing customer with us but didn't sign up with our direct link. My only real issues with Abound is that if we ship on our own (which is often much cheaper than shipping through Abound), we do not always get reimbursed for the total shipping cost which is frustrating. The other less than ideal experience is that we have had only 3 new customers total from Abound (we've been active on Abound for over a year now). We get around 5 new retailers in a single week on Faire, so more exposure on this platform would be nice.

Date of experience: December 07, 2022