SCAMMED!
SCAMMED!
When visiting het site I got a pop-up: ‘become a member of our Goddess Tribe and receive 15% on your first order’. I used the code to order a cotton pants and top (525 euro’s). The quality is soooo basic: could have been a ZARA item. I wanted to Exchange it for something else as the fitting was not as aspected. I did send an exchange request and the answer was:
as you have used a discount code the items have become sale items and we do not accept returns or Exchanges for our sale. We truly appreciate that you understanding our legal terms… I replied that I did not understand as it was not mentioned by the welcome to our Goddess Tribe discount and asked for and Exchange to make me actualy feel part of the tribe, and a happy customer. Never received an answer! The cheapest items are over 200 dollar up to 500 and this is how she treats her new customers…
Date of experience: June 13, 2024
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