Ordered a Vivienne Westwood watch
Ordered a Vivienne Westwood watch. Battery dead, took it to a watch shop who informed me after trying several batteries something was wrong with the watch.
I enquired with customer service about this on the 8th September it’s now 27th September and I’ve heard back once saying they’ll investigate which was a week ago now.
Customer service is absolutely shocking. Better to go into a shop and buy face to face
Date of experience: September 27, 2024
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