Great Customer Service!
I took delivery of my first ebike from Wallke Ebike. I spent many weeks reviewing the many ebikes in the market before I selected Wallke. Delivery of my bike was as promised. The shipment box had a hole and it appeared the box was transported on it's side bending the derailer guard. The bike was well packaged and I contacted customer service with many questions and promptly received email responses.
Date of experience: September 20, 2024
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