Run don’t walk from wag
I hired a dog sitter from 09/27-09/30. The dog sitter was uncommunicative and did not perform a satisfactory sitting service. I requested my dog be taken out every 4 hours and that did not happen. My dog peed on a rug. She then put said rug in my dryer causing the dryer to be dirty and then placed my clean towels back in the dryer. The sitter went through my cabinets and used things without permission. Worst of all I’m missing items. When I made contact with wag support they said they would do an investigation. She did not respond so the investigation was closed. I’ve deactivated my wag account and will never use this service again. If you want your pet neglected, personal items stolen from your home, and for strangers to go through your cabinets, and then be met with unsatisfactory customer service, then by all means use Wag.
Date of experience: September 30, 2024
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