Missed medical appointments
Missed medical appointments, well-being help, charity help, all because Virgin closed our email account @ntlworld.com (with no prior warning).
The anguish, hurt, disappointment is severe!
Hey ho - hours on the phone for 8 days to Virgin and nobody cares.
Virgin please respond with 'call this number or email us on...' I have been doing that for 12 days now and constantly let down!
Date of experience: September 10, 2024
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