Brilliant customer care
I had a problem which was treated nicely and quickly. I had ordered one coat In Two different sizes to try. Unfortunately only one coat was sent along with a t-shirt (obviously a mix up during packing)
I was worried on how I could return the miscellaneous item as it didn't match my order slip.
Thankfully the Very agent was so helpful and understanding. She didn't ask me too many questions. She just organised the amendment to my return and a refund
This shows what good support Very give if orders are incorrect
I would highly recommend
Date of experience: September 26, 2024
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