If I could give you one star then I…
If I could give you one star then I would!
Absolutely shocking customer service and communication from this company.
Ordered some new tyres for my truck (which stated on the website IN STOCK). 2 days later the 4 tyres turned up……4 different sizes. How does a company think it’s acceptable to send out 4 different size tyres to a FIRST TIME CUSTOMER and expect to get away with it???? No phone call text or email to say really sorry we haven’t got your tyres in stock, instead an email to say ‘we never had them in stock in the first place’ so why advertise them?
Not only did I have to chase this company to get them to come and collect their tyres but I then had to chase for payment as again they couldn’t be bothered to tell us that they have redirected the tyres back!
Events cancelled because of your incompetencey and to be quite frank pathetic customer service.
I for one will not be recommending this company to anyone!
Date of experience: September 20, 2024
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