Double payment taken!!!
Tried booking tickerts to see Bryan Adams, the site went down, it froze, it threw me out, this went on for some time. I finally went through bought tickets on my credit card, then it said the order didnt process? I then tried again using my bank card. i received an email confirming tickets. I have since noticed i was charged twice! the exact same figure from my bank card and credit card! I have made 4 separate attempts to contact them, nothing. I have contacted both my bank and credit card, they say i need a response from the company. its not even showing which card was actually used against the purchased tickets. Disgraceful!!!!
Date of experience: October 03, 2024
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