Irrelevant leads, wont refund fraud by customer
Thumbtack charged me over $43 for 1 lead that was completely irrelevant to the services I provide and they refuse to provide a refund. The customer ignored my job filters and sent me a message to call about creating a custom coffee table. When I called, I find out they want me to fix an epoxy pour that her husband messed up. I spent over 30 min on the phone giving them tips on how they could try to fix it. Didnt make a cent for my time, but rather paid $43 for a lead that never had any intention on hiring me for any sort of work. The client was also outside of my service area.
Date of experience: September 01, 2024
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