Wanted to covert a bike from a triple…
Wanted to covert a bike from a triple crank to a double crank. Saw an ad for Pros Closet. I called and talked to a tech about the Sram crank they had on sale. Was told it should fit the bike. A few days later ordered the crank. When I received it the spindle look short so sent an email to them about this and got a response from Alex and I quote him "same shell width as a BB30 (what this crankset is). If you have the correct bottom bracket adapter in, it shouldn't cause an issue." That after noon ran by the local bike shop and picked up a BB30 bottom bracket. It did not fit even whit the BB30 the spindle was to short. The next day I asked for a return and received another email from Alex that it would not fit. Returned it and was charged $15.00 for return shipping. Not good business when told something would work by their experts and then it not. I will not shop them again!
Date of experience: May 29, 2022
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