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The first photo is of soapy water foaming at the plug site, notice it is centered right over the plugs. This is what leaked out from the few seconds it took to spray the plug and grab the camera to get the photo. After a quick wipe I took the second photo, and you can see small bubbles and one large one directly coming from the core of the plug. The plug must be made of a fibrous material and saturated with a rubber like substance but in this batch not enough. It shows a lack of quality control. This leak loess 10 PSI overnight. Please note the seal between the plug and tire was good only the plug itself leaked. This was a Slime brand plug. And now I have to pay to add photos!

Date of experience: September 02, 2024

I had a SLIME "All-Purpose Inflator" for several years, but it had seen better days (lol). However, I used it extensively and relied on it to check and fill my bicycle and Motorcycle tires.
Recently, I received a newer SLIME All-purpose inflator as a gift, but when I went to use it, the pressure gauge was malfunctioning.

I contacted SLIME, admitting that (since it was a gift) I didn't have the receipt hoping I could get directions on adjusting the pressure gauge. When told the gauge couldn't be fixed, I was quite surprised at how much further the customer service people (specifically Ms. F. E. of the customer service dept) went to help me.
After some very thoughtful emails, SLIME offered to replace my broken unit at no charge.
THIS WAS QUITE THE WONDERFUL SHOCK! I was ready to discard the broken unit, but now, I will be receiving a new replacement!
SLIME didn't have to do this, as I said, I didn't have a receipt and was ready for having no choice but to replace the broken unit.
SLIME has proven it cares about the quality and performance of its products. Furthermore, it ensures its customers are more than just a sales number.
I am truly in awe over this support; it's not something you see every day, and I endorse SLIME (and the way Ms. F.E. treated me).

Date of experience: August 01, 2024