I think Ali was great!. I question the vision of the company but am taking the 3 year risk.
I think Ali was great! Did his job well, supported his trainee, and is super gifted in working with people. However, I question the company vision for both ADT and Street Smarts. Why do you have employees driving private vehicles? It’s extremely unprofessional and why no curious call on the arrival time. Again I don’t blame the employee. I blame the company. I am giving it shot though. 3 year contract commitment is steep and based on on neighbors and reviews online, I saw more negative then positive. I hope I am wrong. ADT relies a lot on their name. I just wonder if they can back it up with quality results, customer service, hardware. I was also pressured in writing this review from employee which again comes back to company vision and I am skeptical on company policies.
Date of experience: October 06, 2024
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