Machine didn't work, cumbersome, poorly designed
Machine didn't work, after lugging it upstairs. Couldn't return to my local store, there were machines available but the lockers didn't work!! Then had to drive to another store to collect one ending up with 2 which had to be returned to different stores.
It's the most awkward, heavy, badly designed and cumbersome machine I've ever used. Ridiculously heavy, even the dirty water container weighs a ton. It works by pulling it back towards you, and is square so you can't get into the corners and need to switch to the hand tool to do that which means walking over just cleaned carpet to do it. It's hard to see when the shampoo container is empty, no obvious light, I mainly noticed when there was no water coming out
Emptying out the dirty water is an unnecessarily difficult, no lip so it goes everywhere. I ended up pouring it into a bucket and then into the drain.
I've given 2 stars as the dirty water showed that it does at least clean, but not worth the effort, never again!
Date of experience: August 11, 2024
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