Pretty good, will book direct next time though.
As a broker for Record Go, they were ok. I had difficulty confirming the booking vks Rentcars, and needed to speak to someone in customer service to resolve it. I did get the car I expected, BUT it turns out all my 'failed' attempts had gone through to Record Go. So they were expecting me to collect 6 cars! Record Go were very nice about it, but I feel that Rentcars should apologise to them for the inconvenience.
Date of experience: June 05, 2024
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