Great Customer Service from Heather at Public Storage
Today, I went to Public Storage on Franklin Rd. in Roanoke, VA where Heather was working the desk. I had a couple of questions on temp. control and pricing of the 10 x 10 I've been in for about 6 months. Heather greeted me in an upbeat manner & helped me with more than I came in for. I've seen her walking the halls of the storage unit on several occasions, making sure everything is as it should be. This means a lot to me. I trust her customer service, and her personal touch left me feeling uplifted. In today's world where there is so much on-line business transaction, it is awesome to be with a human! Thank you!
Date of experience: September 03, 2024
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