Amazing customer service
Amazing customer service! We ordered an Alfa pizza oven from Pizza Pro - Ryan immediately advised us that there was a delay in receiving them from Italy but was totally on top of the shipping schedule the entire time. After we received the oven, we had numerous questions about how to best install it in our outdoor kitchen and Ryan was knowledgeable, opinionated and straightforward through the entire discussion. When we installed the oven we had a problem getting it to temperature - Ryan immediately leapt in with a diagnosis and we determined that it had been shipped in a configuration that was not consistent with the literature that came with the oven. Once we addressed that the next day, the oven started hitting 900 degrees on a regular basis. Ryan could not have been a better partner throughout the process and I'm grateful that I decided to order from Pro Pizza Ovens - would recommend them with absolutely no reservations.
Date of experience: September 06, 2024
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