Provided false information and ignored my cancellation request
I sent a cancellation request within seconds of placing the order since the shipping address was incorrect (their website UI is horrible with no order review page). I immediately sent an email to the support email since there is no live chat/business phone number to call. A day later I’ve got the email that they shipped my order despite my cancellation. I checked the shipping number they included and it was NOT yet shipped, only the request was created. I sent the screenshots and ask them to cancel but they falsely replied that they already shipped it. Apparently, my cancellation within seconds of placing the order and even screenshots a day later that it’s not yet shipped did not matter. I have lost money, would not receive the product and I have got a very scammy feeling about his business operates. DO NOT DO BUSINESS with them!
Date of experience: April 07, 2024
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