Fantastic customer service
Fantastic customer service. Item was too large and on receiving my jacket back on Tuesday my replacement was processed the same day. I had my replacement on Thursday morning. Any emails I sent were answered immediately with solutions.
Jacket was beautiful, lightweight but vey warm and waterproof. Colour was also lovely, not too light but dark enough to be practical. Would highly recommend both the parka and the company
Date of experience: September 26, 2024
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