I ordered a note cube for my wedding…
I ordered a note cube for my wedding day for my partner. Paid and no link came through. Sent another order through and paid express postage. Link sent but three weeks later and no notecube. Emailed and complained. No response. Case now raised with PayPal as over £100 outstanding now without any gift being provided or refund and no customer service despite several emails. Disappointed to say the least. Update … now have their stock response it’s in my spam folder which it isn’t and yes I have emailed their email numerous times and still no response. Case remains open with PayPal
Date of experience: August 08, 2024
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