FANTASTIC CUSTOMER SERVICE
It was on a Saturday when I decided to place my order for a gift to my sister who had just lost her husband. Their song was 'Look At Us' by Vince Gill and I needed the lyrics engraved on the inside plate. Their song wasn't on the 18-note list, therefore it had to be uploaded. Way too technical for me! The Chat Line was invaluable with their assistance and very patient and informative. All my questions were answered and I didn't have to wait til regular office hours to order. I even needed to make revisions after the order was placed, and they were more than willing to assist me. I've ordered many music boxes from Music Box Attic and they will continue to be my go-to for that very special gift.
Date of experience: September 20, 2024
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