Unable to return goods
Ordered lots of clothes to go on holiday thinking I could send them back. However, you have to request a return label. They took so long to get back to me I missed the return date, meaning I spent £400+ for a few items. Felt like it was purposeful as had messaged a few times previously and returned quickly, but I had to chase for a returns label. Would not recommend buying numerous outfits to try things on!
Date of experience: September 12, 2024
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