Disappointed
First time using Mega bus. Outward journey was great & I was quite impressed. However the return journey not so good. Had to change buses , no explanation given, this added another hour to the journey..as the bus stopped at so many stops..it should have been straight through with no stops. I missed my connections as a result & incurred further expenses to get home. I did write a letter to Megabus but have yet to receive an acknowledgement or response 2 weeks later .. disappointing:(
Date of experience: 03 September 2024
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