eSIM swap request
I have requested to convert my physical SIM to eSIM with Lycamobile and the call was answered by Prixie (30035). She provided detailed information about the process and limitations. She has also suggested the best way to proceed with the requirement and assisted to submit the request.
I have given an ETA of 2 hours for the request fulfilment; I am looking forward to the closure.
So far, my experience is really good, and the agent was super supportive and knowledgable.
Date of experience: September 23, 2024
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