This security system just doesn't work
This security system just doesn't work. I've had an 8 camera Lorex DVR system for a few years now and I'm just done. I have had vehicles crash off the road and nearly hit my house right in front of a camera and the only notification I got was coming home to tire tracks across my yard. I've had PROCESSIONS of cars loop around my driveway passing FOUR cameras and received a notification for one of them. Though, the system is apparently sensitive enough that I regularly get notifications of movement when there is absolutely no movement, or a tree limb casts a shadow, headlights sweep across the yard, and when the camera switches between night vision and color. Today my dog escaped my house after I went to work and pulled a trash bag out of a can, shredding the bag and picking thru the trash RIGHT UNDER A CAMERA and I only learned about it when I pulled into my driveway to find a trash pile and a dog that should have been inside.
I have contacted customer support before and was advised to reset the unit, which did nothing to help. The DVR function was a selling point for me as I did not want to pay for cloud storage for as long as I own a security system that already cost hundreds of dollars. At this point, I'm ready to switch to a smart system that can tell the difference between a car and a leaf, and doesn't notify me of my own car sitting stationary in my driveway day after day, and if that means paying Nest a monthly fee, I'll do it happily knowing that I have a functional security system.
Date of experience: September 16, 2024
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