Quality is a Joke/Returns NOT Free
I ordered some bed linen after reading recommendations online. 5 days later, I received an email stating that my items were out of stock with a 5 week wait. For whatever reason, I agreed to go with some substitute sheets, which were very similar to my initial order.
The package took a fair while to arrive, and the quality is horrible! Thin and scratchy. Also, the sheets, look yellow and not white? The packaging is super tacky. The description on the front reads, "the best sheets money can buy." Lolol. As if.
To make matters even worse, returns are NOT free. You have to print the return form by yourself (I don't currently own a printer, so that was fun), and PAY for return postage. What an absolute joke. These sheets are like something you'd find off Alibaba or buy in Primark. Back to The White Company.
Date of experience: July 31, 2024
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