Lack of Transparency
When I was running the free report, the site said:
"Full Report will include (when available)
VIN Details
Vehicle Details
Vehicle Specs
Title Records
Recalls & Defects
Vehicle Owner(s)
Public Records
And More"
So I clicked "VIEW FULL REPORT". And bought the trial subscription.
Once I had the report it said I needed to buy the premium VIN report to get some of that information, it previously listed including the owners! I am disappointed by the lack of transparency.
Updated:
I did pay the extra amount and the owners werent even on file. So that was disappointing too
I already sent an email to the email they commented on this review with on oct 2nd. It is currently oct 8th and I haven't received a response. It's interesting how they can comment on a 1 star review within a day but not respond to an email
Date of experience: October 01, 2024
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