Milton.....Milton who!
My latest purchase i tried to get done online before hurricane milton come through (HBS was closing for obvious reason) and a day later i realized i ordered the wrong thing. Sent an email to customer support asking if i could swap my order for the correct thing. I sent this in hopes of them seeing it when they re-opened back up a few days later. Little did i know, a few hours after i sent that email, i received a reply saying, "sure, what would you like?"Completely shocked from getting a reply back so quickly while a natural disaster was occurring, it hit me, this is my place!!! Order changed and in my possession within a few days. You just cant beat that!! Im pretty sure i know who you are that replied back and i appreciate what you're doing! Thanks again HBS
Date of experience: October 08, 2024
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