Missing one ounce gold bar purchased from Hard Assets.
I bought a 1ounce gold bar from them. It was sent by FedEx. It never arrived. FedEx produced a so called “proof of delivery” which had a poorly printed “signature” which was clearly not mine.
Hard Assets told me that their insurance company would not process my claim! They have refused to send me a copy of the insurance company report.
I am thus in the situation where my gold bar is not in my possession. It was presumably stolen.
Any advice?
I have still not received a copy of the insurance claim. What is the problem?
I used Hard Assets Alliance in good faith. They have been paid. Yet I still do not have my gold bar as of September 17th 2024.
Dr. Brian R Briggs.
Still no response re insurance. Hard Assets Alliance is not to be trusted.
Date of experience: September 16, 2023
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