Extremely unsatisfied with product and service - stay away
I completely agree with the belowmentioned reviewers' comments. I placed an order on September 8th, and the products still haven't been shipped. I've heard several excuses about production delays and that my shipment would be prioritised. I either want my products shipped via express delivery or a refund. At this stage I am not confident in getting the products. I wish I had never got roped in via the FB marketing ad.
10/10 update: finally received my hoods today. It took roughly about 5 weeks to Australia which isn’t too bad. The products are stitched and made really well. I put a 3 star as I wasn’t supplied with a tracking number and did have to email multiple times with no clear resolution on the comms. Bit more proactivity and I would’ve given more stats. Overall content.
Date of experience: October 07, 2024
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