Non Delivery
Ordered two dresses and paid for next day delivery. Goods did not arrive. Checked online where it stated I had to call customer service who had no idea where they were and would need to investigate. Two days later I get email to say they were delivered. They haven't been through. Now need to wait for another four days so they can investigate. Cannot refund at present. When I escalated was put on hold and no one answered. Company is a joke. Will be closing account as soon as I get this credited back
Date of experience: December 06, 2016
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