Please refrain from purchasing from fiido china
Please refrain from purchasing from this company due to their poor customer service. It takes an excessive amount of time to receive a response from their support team in China. I have owned their M21 Bike for over two years and it has been defective since the beginning. It had to be sent for repairs, which took a month to complete. I have had to purchase multiple M21 controllers and displays as they break down frequently. This situation has caused me great frustration. My most recent interaction with this company involves an order I placed on August 23rd for a controller and brakes totaling over £100, which has yet to arrive. I am currently working with PayPal to recover my funds from this dishonest company. I strongly advise against doing business with them.
Date of experience: September 24, 2024
See What People are Saying on Trustpilot