The purchase and eventual return of my…
The purchase and eventual return of my product was excellent. I purchased an open box item, and it didn't come with instructions. I thought this was an error by Extreme Terrain (being an open box and all) but the manufacturer doesn't provide instructions. While I am pretty intuitive with certain things, this wiring was just a bit too much for me to figure out. I did talk to the manufacturer and it just wasn't a good end result that resulting in more frustrations.
I reached out and started my return process and it was flawless and simple. I even have my new purchases ready in my cart for when my store credit (open box returns get store credit) is on my account.
Date of experience: October 09, 2024
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