Ecotricity are an awful unethical company
Ecotricity have knowingly allowed debt to accrue after I have consistently told them I cannot afford their prices I have begged to be put on pay as you go and been refused under the guise of we don't have PAYG systems which is an absolute lie as I had PAYG in a previous property. My metre is a smart metre yet they say it can't be changed to PAYG. With prices set to rise again in October I'm at a loss of how bad this debt is going to get for just basic home amenities like lights TV washing machine. Horrendous company and funnily I don't have any issues with British gas who run the gas on the home PAYG absolutely manageable costs all year round even with the price hikes!
Date of experience: 17 September 2024
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