TJ refused to honor realistic business…
TJ refused to honor realistic business to business tire mounting and balancing pricing @ $36.00 to mount and balance a tire for us local shop owners. TJ became unpleasant when I mentioned that $25.00 was as much as we would consider paying. We offered to show them a competing invoice from Firestone down the block for mounting and balancing the exact same tire And TJ didn't care! Complete waste of time, that is not how to honor B2B! To the staff that was laughing at me when I left, really good way to manage, "business retention!" Will never be back And if I have my way, neither will any of my trusted customers!
Date of experience: September 11, 2024
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