ILLEGAL COMPANY
I took out one loan for £250. When I had payment troubles they issued a 28 day default notification. I replied within the 28 days but they had issued the default before the 28 days had passed. Made a payment arrangement and they didn’t advise they were still charging me membership fees on a closed account which they had defaulted. They’ve now issued two defaults for one account. Totally illegal and I will be taking this to the Financial Ombudsman.
Date of experience: April 13, 2021
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