Caveat Emptor
Caveat Emptor. This company primarily operates as a marketing front for an Indian manufacturer. If you're considering customized products from them, proceed with caution—there are numerous hidden fees. I spent weeks exchanging measurements with their team, only for them to make a poor design decision, which they later blamed entirely on me. I won't be purchasing from them again. To make matters worse, I still receive persistent emails pushing me to buy more products.
On a positive note, the material quality is decent. However, when an issue arose with my order, it quickly became apparent that they had no intention of resolving it. In hindsight, I should have heeded my wife's advice to go with a more reputable vendor.
Date of experience: September 01, 2024
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