Customer service not helpful
Ordered 2 boxes of contacts (different prescription in each eye) and there is a two year difference in the expiry dates of each box. I seldomly wear contacts, only during the summer for golf or beach days, and knew I wouldn’t use them all before the sooner expiry date. I contacted customer service and they said I could exchange them but they couldn’t guarantee the replacement box would have a later expiry date. These contacts were not cheap at $100 per box. Not impressed. I won’t be ordering from this company again.
Date of experience: July 14, 2024
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