Be aware and be warned!ey …
Be aware and be warned they are vey shoddy! Misleading and false delivery dates and tracking details. The information provided on the tracking system is fictional and has no bearing whatsoever on the actual status or progress with the delivery. Their customer service response is excuse based (they have a lot of excuses) so senior management are clearly very much aware and content to provide a sub-standard service and it won't change. Incompetent business model and Board! Do not use and encourage the retail outlets who use them to switch to a competent logistics firm - they damage the brands that use them.
Date of experience: January 05, 2018
See What People are Saying on Trustpilot