UPDATE FROM MY REVIEW YESTERDAY
You can see from the company's response that they intended to contact me today, 20 September. I did get a call from a lady on a very bad line. I asked her to call me back. she said that she would call me back "in 10 to 15 minutes". Why she was not able to call me back immediately wasn't explained. Was this an attempt to deal with my problem or yet another call (the fourth one, that would be) trying to sell me a plan without being aware of my mail with questions? I know the answer to that one. The call came to me today at 14:57pm, two minutes later at 14:59pm I got, yet again, an automated mail quoting me what I have already been quoted for many, many times. Anyway, nobody called me back at all by the end of the day. Avoid these people.
Date of experience: September 30, 2024
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