Surprisingly Good Customer Service
I usually never have any issues with cider and their customer service. Every order I made has almost little to no errors. But last week, I ordered an outfit plus some accessories for an upcoming event. I payed for express shipping since I needed the outfit as soon as possible. Somewhere along the way, my order couldn’t be shipped out and it was delayed. I canceled my order and now I’m waiting a confirmation email for my refund! The customer service was super on point and it was a VERY easy process! So kudos to Cider & their customer service!
Date of experience: September 25, 2024
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