Would not recommend this company to…
Would not recommend this company to anyone.
Ordered a background check for a new employee. They upcharged me for an educational verification that I requested and then did not complete the educational verification. They wrote in the notes that they could not verify the potential employee, but per their notes they called once to the registrar and did not follow up. This company is a complete scam. I tried repeatedly to talk with their customer service about the charge, but they kept sending me generic robo-emails to thank me for my understanding and info about their fee structure without ever addressing the fact that they charged me for something they did not provide. I now have to take the time to dispute this with my credit card company. I would never ever advise anyone to use them unless you love losing money.
Date of experience: October 07, 2024
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