Customer Service was Excellent
I can see customer service from these reviews are polar opposite. My experience has been great.
I bought a Headlamp 330 from Amazon in 2022. The Headlamp fits amazing, loved the functions including the red light and it fit nice & snug. Real happy with my purchase. The battery however eventually went. I thought I was over warranty so left contacting anyone until just recently. BioLite had left Amazon so I contacted them directly. I found their customer service pretty excellent. I've just received a brand new HeadLamp425 in the post so am chuffed.
Date of experience: August 26, 2024
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